Step-by-Step Documentation
Each guide includes verified prerequisites, numbered setup steps, post-step verification checks, and device-specific cautions reviewed by our compatibility engineering team.
Apple TV 4K · 6 min setup · Updated 2026-10-19
To set up AgoraStream on Apple TV 4K, update to tvOS 16 or newer, verify a wired Ethernet or 5 GHz Wi-Fi connection above 25 Mbps, install the verified AgoraStream app from the tvOS App Store, and pair your account using the on-screen 6-character activation code.
Apple TV 4K · 4 min setup · Updated 2026-10-16
Set your Apple TV 4K base format to 4K SDR 60Hz and enable both Match Dynamic Range and Match Frame Rate. This keeps menus color-accurate in SDR while switching seamlessly to HDR10, HLG, or 50Hz/25fps only when a stream requires it.
NVIDIA Shield TV · 7 min setup · Updated 2026-10-15
Connect NVIDIA Shield TV via Gigabit Ethernet, update Shield Experience to Android TV 11+, configure surround audio output to match your receiver or TV, and install AgoraStream from the Google Play Store.
LG webOS Smart TV · 6 min setup · Updated 2026-10-20
Update your LG TV to the latest webOS 6.0+ firmware, connect to a 5 GHz Wi-Fi network for higher-than-100Mbps burst bandwidth (or Ethernet for stability), free background memory by toggling Quick Start+ off if needed, and install AgoraStream via the LG Content Store.
Amazon Fire TV Stick 4K Max · 5 min setup · Updated 2026-10-12
Power the Fire TV Stick 4K Max using its included wall adapter (never a TV USB port), attach the HDMI extender to prevent Wi-Fi shielding, verify at least 1.5 GB free storage, and install AgoraStream from the Amazon Appstore.
Playback & Network · Updated 2026-10-21
Live IPTV buffering is almost always caused by local Wi-Fi packet loss, DNS resolution stalls, or competing household downloads rather than raw headline internet speed. Switching from 2.4 GHz Wi-Fi to 5 GHz or wired Ethernet and verifying sustained throughput above 25 Mbps for 4K resolves most stalls.
Guide & Metadata · Updated 2026-10-17
When your Electronic Program Guide shows incorrect program times or blank listings, check your streaming device system clock and timezone first, then clear the local guide cache so the app pulls a fresh XMLTV schedule.
Audio & Sync · Updated 2026-10-15
Lip-sync drift happens when your television takes longer to process 4K/HDR frames than your soundbar or AV receiver takes to decode audio. Enable HDMI eARC/ARC audio bypass (pass-through) or configure your streaming device Match Frame Rate and AV sync delay.
Account & Access · Updated 2026-10-18
Stream limit errors occur when the number of active playback sessions exceeds your plan allowance, or when an abruptly closed app has not yet released its session heartbeat. Close unused apps on other household screens and retry within 60 seconds.