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AgoraStream

Streaming Boxes · Compatibility Profile

Using AgoraStream on Apple TV 4K

Hardware-accelerated HEVC playback, Gigabit Ethernet (on Ethernet models), and reliable tvOS frame-rate matching.

Compatibility Summary

Apple TV 4K (2nd and 3rd generation) running tvOS 16.0 or later supports AgoraStream adaptive HLS streams up to 4K HEVC. For best live-broadcast smoothness, enable Match Content Frame Rate in tvOS Video and Audio settings and connect via Ethernet on 128GB/64GB Ethernet-equipped models.

Written by Marcus Chen (Device Compatibility Engineer)Reviewed by Nadia Okafor2 technical sources cited

System & Network Requirements

Minimum OS
tvOS 16.0 or later (Apple TV 4K 1st Gen or newer)
Network Target
Wired Gigabit Ethernet preferred; 5 GHz Wi-Fi 6 minimum 25 Mbps sustained for 4K.
Supported Codecs
H.264 / AVC · H.265 / HEVC · AAC · Dolby Digital Plus (E-AC-3)

Verified Application Distribution

  • AgoraStream tvOS PlayerPending Store Certification

    Channel: Apple App Store (tvOS)

    Official AgoraStream client placeholder — update with exact App Store bundle URL once published.

Device-Specific Limitations

  • The 3rd-generation Wi-Fi-only 64GB Apple TV 4K lacks a built-in RJ45 Ethernet port and relies exclusively on Wi-Fi.
  • tvOS enforces strict background process suspension; EPG metadata refreshes when the app returns to foreground unless Background App Refresh is enabled.
  • HDR10+ is supported only on Apple TV 4K (3rd generation) paired with compatible displays; earlier models fall back to standard HDR10 or SDR.

Common Apple TV 4K Playback Issues & Fixes

Judder during 50Hz/60Hz live sports broadcasts

Cause: tvOS defaults to fixed 60Hz output while regional feeds may transmit at 25fps or 50fps.

Fix: Turn on Match Frame Rate in tvOS Settings > Video and Audio > Match Content.

Open Full Diagnostic Guide

Stream drops resolution after 30 seconds

Cause: Wi-Fi interference on 2.4 GHz band triggering adaptive bitrate downgrade.

Fix: Switch router band steering to 5 GHz or connect via Cat6 Ethernet cable.

Open Full Diagnostic Guide

Apple TV 4K FAQs

Does Apple TV HD (1080p) work with AgoraStream?
Yes, Apple TV HD running tvOS 16+ supports AgoraStream up to 1080p HD, but 4K HEVC streams are not supported on non-4K hardware.
Do I need a separate USB adapter for Ethernet on Apple TV 4K?
Only if you own the 64GB Wi-Fi-only 3rd-generation model, which has no Ethernet port and does not support USB-C Ethernet adapters. Choose the 128GB Ethernet model for wired connections.

Technical Sources & Vendor References

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